![]() ![]() If tracking only shows “LABEL CREATED, TRACKING DETAILS WILL BE AVAILABLE ONCE THE PACKAGE ARRIVES AT THE LASERSHIP FACILITY” that means your package has not been received by LaserShip for delivery. If your package is delayed, LaserShip are working to deliver it safely and soon. ![]() We’re unable to make same day reattempts. ![]() You package should be attempted within 1-2 business days. If there are any corrections or additions like delivery instructions or access codes, please submit an inquiry after tracking by choosing “Add Delivery Instructions to Order”. Please take a moment to check your “ship to” address on your retailer’s website. If you’re disputing that a delivery attempt was made, we apologize. This could be for several reasons, including issues with package safety, the delivery address, or accessing the delivery location. When a delivery is marked as “attempted” it means that the package was loaded onto a vehicle, but LaserShip was unable to deliver it to the final destination. What does “attempted” mean? No one came to my house, and I was home all day If you’ve already placed an investigation and it’s been more than 2 business days with no updates or package location, please contact your retailer for next steps and further assistance. Then check your email for more information on the investigation process. This will open an investigation for the package. If your package is marked delivered but you cannot locate it, please submit an inquiry with LaserShip after tracking by choosing “Tracking shows delivered no package”. What do I do if my package is marked delivered but I can’t find it? Thanks to this proactive approach, they’ve grown to be the largest regional last mile carrier in the country. SO WHERE DO THE PACKAGES GO THEN IF THEY CAN'T TRACE THE PACKAGES? SHOULDN'T THEY END UP SOMEWHERE IN THEIR WAREHOUSE? I MEAN, EVERY SINGLE PERSON OR AT LEAST 90% OF CUSTOMERS HAVE ISSUES WITH THEIR DELIVERIES.Through the many changes to e-commerce and delivery, LaserShip has continuously adapted to ensure they always provide shorter transit times, more flexibility and lower costs than our competitors. EVERYBODY HAS THE SAME PROBLEMS WITH THIS COMPANY. THEIR DRIVERS ARE CROOKS!! THEY ARE STEALING YOUR PACKAGES AND THEY KNOW HOW TO GET AWAY WITH IT!! I AM SO SICK OF THIS SO-CALLED "COMPANY" THEY NEVER DELIVER YOUR PACKAGE!!!!!!!!!!!! THEY SUCK!!! I WISH I COULD COMPLAIN TO THEIR HEADQUARTERS AND TELL THEM TO INVESTIGATE THEIR DRIVERS!!! I FIND IT HARD TO BELIEVE THAT EVERYBODY. MOST OF THE TIME I END UP CLAWING MY WAY THROUGH A HELL OF BULLSHT WITH CUSTOMER SERVICE AND NEVER GETTING ANY HELP FROM THEM EXCEPT WE WILL INVESTIGATE. SO THEY JUST STEAL YOUR PACKAGE AND THEN YOU CALL CUSTOMER SERVICE AND YOU ALWAYS END UP HAVIG TO DEAL WITH THE SHIPPER TO TRY AND GET A REFUND, IF YOU'RE SUCCESSFUL. THEIR DRIVERS KNOW THAT WE THE CONSUMER HAVE NO RECOURSE. ![]() THEIR DRIVERS ARE STEALING PACKAGES!! THEIR DRIVERS ARE CROOKS!!! EVERY SINGLE TIME I SEE THAT MY PACKAGE IS GOING TO BE DELIVERED BY LASERSHIP (ONTRAC) I KNOW I WILL HAVE A PROBLEM!! EVERY SINGLE TIME!! I MEAN, E-V-E-R-Y SINGLE TIME I ALWAYS HAVE MY PACKAGE NOT DELIVERED. ![]()
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